Zluri is a comprehensive SaaS Operations management platform for IT teams. It enables IT teams to discover, manage, secure, and comply across multiple SaaS applications, all from a single dashboard.With direct integration with Zendesk, you can easily track which users hold Zendesk licenses, how frequently they use Zendesk, and which features they are using. The Zluri + Zendesk integration offers detailed usage and engagement metrics for each user in your Zendesk organization. Also, you can manage license ownership and provision Zendesk accounts for users.Key Features:
- Discover which users hold Zendesk licenses in your organization and how frequently they use them.
- Identify inactive users and unused licenses in order to secure your application stack.
- Understand Zendesk's engagement score through the average usage percentage metric.
- Manage Zendesk licenses, monitor the amount spent , and track upcoming renewals from a single dashboard.
