Freshservice

Zluri is a comprehensive SaaS Operations management platform for IT teams. It enables IT teams to discover, manage, secure, and comply across multiple SaaS applications, all from a single dashboard.With direct integration with Freshservice, you can easily track which users hold Freshservice licenses, how frequently they use Freshservice & Which features they are using. You will get detailed usage & engagement metrics for each user on the Freshservice platform. Also, you can manage license ownership, provision Freshservice accounts for users.Key Features:

• Discover which users hold Freshservice licenses in your organization and how frequently they use them.
• Identify inactive users and unused licenses in order to secure your application stack.
• Understand Freshservice engagement score through the average usage percentage metric.
• Manage Freshservice licenses, monitor the amount spent , track upcoming renewals from a single dashboard and know about active contracts.